Cogenta

Decisions are a company's memory

The platform helps you make decisions today and keeps everything that made them possible, so tomorrow your team doesn't have to start over

Roadmap Q3
  • Improve onboarding completion In progress
  • Launch a referral program Discussion
  • Reduce signup drop-off Backlog
  • Improve search Backlog
  • Respond to a competitor feature Discussion
  • Simplify KYC Backlog

Every one of these initiatives starts with a decision

But a few months later the team remembers what it did.
Not why

Why did the team decide to change onboarding?

Why now?

What data caused it?

What options were discussed?

Open the story
Improve onboarding completion
Status
In progress
Owner
PM
Priority
High
Epic
Signup
Description

Users drop off on the second onboarding step. Need to understand why and simplify the flow.

Comments

3 comments · last one 4 months ago

The task was saved

The reasons for the decision — disappeared

User interviews Session recordings Analytics Competitor review Slack discussion Meeting notes Figma PRD
Improve onboarding completion
Status
In progress
Owner
PM

Before the task existed, the team had already done the most expensive work

After launch, it stays scattered across different tools.

PM

Why did we decide to remove the second signup step in the first place?

Designer

Because users were dropping off.

PM

Do we have data?

Analyst

There should be.

PM

Where?

Slack Nothing found
Notion 126 documents
Google Drive 84 documents
PM

Probably faster to look at the new records and research it again.

This is exactly how teams redo the same work —
instead of using a past decision

Improve onboarding completion
  1. Business question
  2. Context
  3. Research
  4. Evidence
  5. Alternatives
  6. Recommendation
  7. Decision
  8. Outcome
  9. Lessons

Every important decision deserves its own story

Not a document. Not a note.
The full context of why the team decided exactly that way.

We call it a Decision Case.

Decision Case Updated today
Improve onboarding completion
Business question Why are users leaving during onboarding?
Research Complete
Evidence 12 observations
Alternatives 3
Recommendation Remove the second signup step
Confidence 86%

Instead of dozens of documents — one story

All the team's work turns into one decision that still makes sense months later

Research doesn't end with a document

The platform turns research into a decision you can defend in front of the team

Decision Brief Ready for a decision
Problem

41% of users drop off on the second signup step.

Key findings

12 confirmed observations.

Alternatives

3 options considered.

Risks

2

Recommendation

Simplify onboarding by merging the first and second steps.

Decided
Improve onboarding completion
July 2026
PPM DDesign AAnalytics EEngineering

The final decision is always the team's

The platform helps you go from question to a well-founded decision

Outcome after launch July 2026 · 30 days after release
+14% Onboarding completion
+11% Activation
−18% Support tickets
Key lesson

Most users weren't leaving because of the number of steps, but because of a lack of clear progress.

The most valuable insight comes after launch

The next decision doesn't start from a blank screen

It starts with your team's experience, not a new investigation

New task
Improve first-deposit conversion

A roadmap holds tasks

Cogenta holds the logic behind them

Roadmap Q4
  • Improve onboarding completion ✓ Decision ✓ Outcome ✓ Lessons
  • Improve first-deposit conversion ← builds on 4 past decisions
  • Improve search

Just save the story of one decision

Start with the initiative your team is discussing today.

No new processes, migrations, or methodologies.

Create your first Decision Case